Key skills
AgileStakeholder ManagementMentoringCommunicationCollaboration
About this role
Role Overview
- We are looking for an experienced Capability Manager to oversee a talent pool of approximately 50–70 people within a Chapter Stream.
- The role ensures integrated workforce management, delivery readiness, and employee engagement, balancing business objectives with individual aspirations.
- Responsibilities include anticipating and managing staffing needs, aligning skill development with project demands, providing feedback for performance, driving project efficiency, mentoring employees, and promoting company values.
Requirements
- Proven experience managing medium-to-large technical teams
- Strong skills in staffing, bench management, and rate-to-role alignment
- Solid expertise in performance management and career development
- Hands-on involvement in capability building, skills mapping, and technical growth
- Excellent collaboration with Delivery, People Office, and Growth/Recruitment functions
- Strong conflict resolution and stakeholder management skills
- Experience with retention strategies and employee engagement tools (e.g. eNPS, Officevibe)
- Financial acumen in staffing, labor cost, and project profitability
- Familiarity with agile delivery models and IT services
- Advanced English communication skills (written and spoken)
Benefits
- Enjoy our holistic benefits program that covers the four pillars that we believe come together to support our wellbeing, covering social, physical, emotional wellbeing, as well as work-life fusion.
- Physical Wellbeing: Our wellbeing program includes medical benefits, gym support, and personalised fitness options for an active lifestyle, complemented by team events and the Healthy Habits Club.
- Work-Life Fusion: In very dynamic industries such as IT, the line between our professional and personal lives can quickly become blurred. Having a one-size-fits-one approach gives us the flexibility to define the work-life dynamic that works for us.
- Emotional Wellbeing: We believe that to maintain our overall health, we need to invest in our mental wellbeing just as much as we do in our physical health, social connections or in achieving work-life balance.
- Social Wellbeing: As a growing community in a hybrid environment, we want to ensure we remain connected not just by the great work we do every day but through our passions and interests.