Managing and building relationships with a portfolio of key accounts in grocery & retail segment (e.g. big supermarket chains), to ensure the continuation of business and customer satisfaction.
Onboarding & Trainings of new and existing stores including Troubleshooting.
Developing and implementing account plans for the own key account(s) including expansion potential, Marketing activities and increasing of customer experience.
Leading or participating in the negotiations with key accounts and preparing proposals for contracts for potential partners.
Preparing, explaining and following-up on management reports (i.e. on sales performance), in line with requirements.
Advising key accounts on how they can optimally make use of JETs solutions and offerings including Discounts, Deals, Stamp Cards, etc.
Local and Global Best Practice Transfer and Training allows you to maximize your performance.

Proven track record managing strategic/enterprise accounts in retail or gastronomy or a service oriented industry.
Language skills: Mother language French, Professional Level: English, other language skills like Italian and German would be highly appreciated and an advantage.
Result oriented: Track record of exceeding targets and delivering results.
Client-focused: Prioritizing the needs and advocacy of our partners to ensure satisfaction.
Agile mindset: Displaying high flexibility while thriving within rapidly evolving business landscapes.
Entrepreneurial spirit: Self-motivated individual driven by initiative and a proactive mindset.
Technical skills: Digital/Tech savvy with G-Suite, Salesforce or other CRM Tools, Reporting Tools, AI-Tools (Gemini, Claude, etc.)
Coverage of Western Switzerland with willingness to travel within the Romandie Region and occasionally to Zurich and Ticino.
People by from people they trust: this position requires a person with very high communication, social and networking skills and a high level of reliability and responsibility.

Paid General Abonnement (GA) for SBB and travel expenses
Professional Equipment
Business laptop and company mobile phone provided
Career Development Opportunities
Clear paths for professional growth and advancement
Regular Team Events
Engaging team-building activities and social gatherings
Generous Pension Plan
Occupational retirement benefits with employer contribution covering 65% of the BVG
Learning & Development
Access to comprehensive training resources.
Just Eat Pay Allowance
Meal benefits to enjoy delicious food delivered to your workplace

Key Account Manager – Grocery, Retail

Key skills