Lead and develop a team of Employee Relations Advisors who work across business groups to assist HR Partners and managers in resolving employee relations issues in the workplace
Investigate complex, high-risk, or sensitive employee relations cases and actively oversee ER Advisors’ workload to ensure ER case management is consistently of high quality and efficiency
Provide expertise and consultation to HR Partners on ways to address employee behavior and performance concerns, including assisting on the development and delivery of appropriate feedback or corrective action that aligns with company values and processes
Analyze ER data, highlight key trends and provide insights that lead to the formulation of recommendations that drive positive employee relations programs and process improvements
Develop and execute labor relations strategies aligned with business objectives, operational priorities, and organizational culture across unionized and union-vulnerable environments
Provide oversight and support to site HR/LR leaders in matters such as grievance management, arbitration preparation, and dispute resolution processes in partnership with Legal and operational leadership.
Monitor labor relations trends, legislative developments, and external labor market activity to proactively advise leadership on emerging risks and opportunities.

10+ years of experience supporting Employee Relations efforts in a matrixed organization
Expert level applied knowledge of employee relations issues (including performance management), risk management practices, and investigative practices
Proven ability to develop and manage a high performing team
Extensive experience conducting and managing investigations into workplace complaints
Demonstrated ability to collaboratively work with multiple internal stakeholders, including internal/external counsel, HR partners, compliance, internal audit, and other business leaders to develop and implement sound, balanced, and thorough solutions aligned with our cultural values
Deep understanding of U.S. labor laws, including the National Labor Relations Act (NLRA), union organizing processes, collective bargaining obligations, and labor risk management practices
Ability to influence senior leaders during high-risk labor relations matters with sound judgment, business acumen, and strategic decision-making capabilities.

Director, Employee Relations – Labor Relations

Key skills