Support customer implementations and deployments of our software solutions within SAP and related enterprise environments.
Assist with system configuration, testing, troubleshooting, and technical documentation.
Work with customers and internal teams to gather requirements and understand business processes.
Investigate and resolve technical issues during implementation and post-go-live support.
Participate in product testing, quality assurance, and feature validation activities.
Collaborate with the Product and Development teams by providing customer feedback and enhancement ideas.
Assist with creating implementation guides, knowledge base articles, and technical documentation.
Support pre-sales activities by helping prepare demonstrations, proof-of-concepts, and technical presentations.
Learn and develop expertise in SAP integrations, document management systems, and enterprise software architectures.

1–3 years of experience in a technical, application support, software implementation, ERP, or SAP-related role.
Basic understanding of SAP, SuccessFactors, ERP systems, enterprise applications, or business process automation.
Exposure to software configuration, technical troubleshooting, integrations, or application support.
Familiarity with SQL, APIs, XML, JSON, scripting, or software development concepts is an asset.
Strong analytical and problem-solving skills.
Excellent communication skills with both technical and non-technical audiences.
Ability to learn quickly and adapt in a fast-paced environment.
Comfortable working independently while collaborating closely with a distributed team.

Technical Specialist – SAP Solutions

Key skills