Oversees various business operations aspects or broad processes within the business unit/the global function
Creates plans, develops and establishes policies to facilitate business units or business processes to meet objectives in accordance with strategic corporate direction
Collaborates with business unit leaders to formulate strategies that satisfy business and customer requirements
Performs data analysis from business unit processes and communicates metrics to upper management
Works within budget to allocate staff and other resources to ensure that operations run smoothly and best utilize available funding to meet departmental objectives
Develops and supports a cross functional culture of continuous improvement
Schedules workload to meet priorities; achieving all performance related targets
Leads and directs work for team of employees as defined by business needs
Manages staff selection, performance, development and training processes to ensure team competencies and capabilities to reach the business goals and expectations
Other responsibilities as assigned

Post-secondary degree in Business Administration or Management or equivalent combination of relevant education and work experience
10
15 years of relevant experience
Strong leadership and management skills to enable the creation of highly effective operational processes
Demonstrated ability to execute functional business plans and contribute to the development of functional strategy
Ability to anticipate internal or external business challenges/regulatory issues and make recommendations
Capable of directing the resolution of highly complex or unusual business problems, while applying advanced analytical thought and judgment
Ability to absorb and apply new technical information and evaluate implications
Excellent interpersonal, written and oral communication skills with the ability to negotiate and influence, while exercising sensitivity to the audience
Proficient in Microsoft Office Suite and database management tools

General Manager

Key skills