Oversee the business performance of assigned categories as well as the operational excellence of the Category Management function.
Lead the Upholstery, Dining, Bedroom, Office & Entryway categories, owning their sales, margin, and growth performance.
Guide the operational health of the Category Management (CMT) function, ensuring the team runs strategically and efficiently.
Drive results through strong cross-functional partnerships, especially with Product Design, Supply Chain, Marketing, Creative, and Finance.
Build and evolve a resilient, empowered team that’s excited to solve meaningful problems.
Champion both customer impact and operational excellence within the Category Management team.
Create and manage category management best practices that enable the function to operate effectively and reliably.
Develop long-term growth strategies for product categories in partnership with the VP.
Co-lead strategic contract negotiations and accountability with cross-functional partners.

10+ years of experience in category management, merchandising, or product leadership within retail or eCommerce.
4+ years leading and developing high-performing teams in Category Management or Merchandising.
Proven ability to influence business outcomes through strategy, collaboration, and stakeholder management.
Experience leading in high-growth, fast-paced environments.
Strong analytical and critical thinking skills — able to dive into data and turn insights into action.
Comfortable making pricing and promotional decisions that drive both revenue and profitability.
Proficiency with business analysis tools and data platforms (e.g., Excel, BI tools, or equivalent).
Familiarity with product lifecycle and assortment planning systems (you don’t need furniture experience — just a strong foundation in retail operations).
A customer-first mindset and strategic thinking approach.
Excellent communication and leadership skills.
A collaborative, “above the line” approach to working across functions.
Adaptable and resilient in managing competing priorities and changing environments.
Legally able to work in Canada.
Completion of a criminal background check.

4% RRSP matched contributions through Wealthsimple
20 days of vacation*
6 well-being (sick) days
1 extra day of PTO (Inclusion and Diversity Day)
Hybrid work: 3 days a week in the office
Work remotely (anywhere in the world) for up to 3 weeks
Excellent extended health and dental benefits packages
$1000 health/lifestyle spending account* for your total physical and mental well-being
TELUS Health App
Mental Health Assistance/Counselling
Virtual medical appointments
Free street parking (first come, first serve; no reserved spots for senior leaders)
Indoor secure bike storage with change rooms and showers
Pickleball, badminton, and table tennis matches happen, from very competitive to very casual
On-site fitness equipment with showers and towel service
A dog-friendly office
well-socialized pups are welcome
45% discount on our entire product range (15% for friends and family)

Director, Merchandising

Key skills