Key skills
LeadershipTeam Leadership
About this role
Role Overview
- Ensure customers receive excellent service
- Address customer needs
- Continually improve customer experience
- Lead, train, and supervise Customer Service Team
- Manage staffing levels and allocate resources effectively
Requirements
- Team leadership & development
- Customer experience management
- Service level management
- Resource management
- Reporting on performance
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development