Senior Network Operations Reliability Engineer

Role Overview

• Working network engineer experience and knowledge of network components and vendors such as Arista, Aruba and Cisco switches, Juniper and Cisco routers, Palo Alto and Cisco firewalls, Aruba and Arista wireless, Aruba Clearpass authentication, Arista Cloud Vision (CVP), f5 load balancers, Bluecat and Micetro DNS, and the like
• Working knowledge of routing protocols, routing/switching technologies, enterprise DNS, firewalls, VPN, load balancing, Internet proxies, wireless, and authentication
• Software-Defined Network (SDN) deployment and support knowledge (Versa SDWAN, Redhat Openshift, VMware, and NSX experience preferred)
• Ability to troubleshoot large scale data center enterprise network environments and resolve problems
• Ability to develop software and tools to proactively monitor global network, capacity planning and load testing, and respond to network events
• Ability to develop network automation software and tools to proactively enhance operational support of the network
• Ability to communicate and collaborate closely with multiple development and operations teams to build reliable system designs
• Understanding of Network Monitoring and Observability and taking appropriate actions on Fault and Performance, Packet Analysis, Logging, Configuration Management and Automation
• Must understand, configure, and have knowledge of modern network automation scripting including Python, Ansible, etc.
• Support 24x7x365 global network data center operations
• Participate in the on-call rotation schedule for after-hours and weekend support
• Ability to understand and work in a complex network with moderate supervision in a global team environment
• Excellent customer service and English communications skills (written and oral)
• Fluency in ticketing systems (eg., ServiceNow) and ITIL processes and procedures
• Assist in the Change Management process as necessary, including participating in maintenance activities during off hours including weekends

Requirements

• Working network engineer experience and knowledge of network components and vendors such as Arista, Aruba and Cisco switches, Juniper and Cisco routers, Palo Alto and Cisco firewalls, Aruba and Arista wireless, Aruba Clearpass authentication, Arista Cloud Vision (CVP), f5 load balancers, Bluecat and Micetro DNS, and the like
• Working knowledge of routing protocols, routing/switching technologies, enterprise DNS, firewalls, VPN, load balancing, Internet proxies, wireless, and authentication
• Software-Defined Network (SDN) deployment and support knowledge (Versa SDWAN, Redhat Openshift, VMware, and NSX experience preferred)
• Ability to troubleshoot large scale data center enterprise network environments and resolve problems
• Ability to develop software and tools to proactively monitor global network, capacity planning and load testing, and respond to network events
• Ability to develop network automation software and tools to proactively enhance operational support of the network
• Ability to communicate and collaborate closely with multiple development and operations teams to build reliable system designs
• Understanding of Network Monitoring and Observability and taking appropriate actions on Fault and Performance, Packet Analysis, Logging, Configuration Management and Automation
• Must understand, configure, and have knowledge of modern network automation scripting including Python, Ansible, etc.
• Support 24x7x365 global network data center operations
• Participate in the on-call rotation schedule for after-hours and weekend support
• Ability to understand and work in a complex network with moderate supervision in a global team environment
• Excellent customer service and English communications skills (written and oral)
• Fluency in ticketing systems (eg., ServiceNow) and ITIL processes and procedures
• Assist in the Change Management process as necessary, including participating in maintenance activities during off hours including weekends

Tech Stack

• Ansible
• Cloud
• DNS
• Firewalls
• OpenShift
• Python
• ServiceNow
• Switching
• VMware

Benefits

• medical, dental, and vision coverage
• a 401(k) plan with company match
• paid time off
• holidays
• parental leave
• professional development reimbursement opportunity