Foster relationships with existing channel partners and clients.
Communicate via phone, email and presentation materials, equipping clients with the necessary tools and knowledge for success.
Monitor performance of existing clients, identifying areas for improvement, and implementing strategies to enhance sales and revenue.
Recruitment of additional users within client offices.
Address client challenges and provide company solutions.
Collaborate with marketing to share customer feedback or insight.
Support conference logistics and other field engagement.
Manage inbound customer requests.
Deliver exceptional client service on a day-to-day basis.
Strive to maintain and increase overall customer satisfaction based on their business needs.
Proactively conduct cold calls to prospective channel partners and potential clients to identify new business opportunities and expand the partner network.

Recruiting, Marketing or Sales experience is preferred but not required.
Strong written and verbal communication skills.
Strong phone etiquette with customers.
Exhibit strong problem-solving skills and time management capabilities.
A “can do” and “can do now!” attitude.
Highly motivated, self-starter with strong organizational skills.
Strong computer skills.
Strategic thinker who can see problem patterns, ideate solutions, and execute to completion.
Ability to present, communicate, and work effectively with other internal teams.
Strong team player.
Comfortable with outbound cold calling, with the ability to confidently engage prospects, overcome objections, and convert conversations into qualified opportunities.

Channel Sales Manager

Key skills