Geospatial Technical Specialist

Role Overview

• Provide pre-sales technical guidance to customers evaluating SparkPNT solutions
• Support customers during integration, configuration, and deployment
• Troubleshoot GNSS, RTK, and correction service issues
• Assist customers with hardware setup, firmware updates, and system tuning
• Help translate customer needs into technical solutions
• Help customers and developers understand how to deploy SparkPNT solutions effectively
• Develop and improve troubleshooting resources and tutorials
• Develop use cases/case studies for various product applications
• Provide feedback from real-world deployments to product and engineering teams
• Help prioritize product improvements based on customer needs
• Participate in testing new hardware and firmware
• Assist with field testing and performance validation
• Support product development, production, and testing as needed
• Assist with subscription and service support as SparkPNT expands correction services
• Help refine support workflows, onboarding processes, and customer success systems
• Contribute to a collaborative startup culture where team members take on multiple roles as needed

Requirements

• Background in geospatial engineering, geomatics, robotics, or related technical field
• Experience working with GNSS, RTK, or positioning technologies
• Familiarity with geospatial tools such as:
• GIS platforms
• Mapping tools
• Correction services
• GNSS configuration software
• Preferred: experience with GIS data collecting software as listed here
• Strong troubleshooting and analytical skills
• Ability to communicate complex technical topics clearly
• Comfort working directly with customers and developers
• The ideal candidate:
• Is technically curious and hands-on
• Enjoys solving real-world positioning problems
• Is comfortable wearing many hats in a startup environment
• Has an entrepreneurial mindset
• Takes ownership and helps build processes as the company grows

Benefits

• Competitive salary (salary range for this position is $70,000-75,000 per year)
• Medical/dental/vision plan
• Matching 401(k)
• Flexible Paid Time Off Policy
• A casual dress code for you
• Dogs
• yes, we bring dogs to work
• Full gym with climbing wall. If that’s not your style we offer a monthly gym stipend
• We have a great employee discount and opportunities to create and share content with the SparkPNT community
• Paid Parental Leave
• Paid time to volunteer
• EcoPass (public transportation pass)
• Summer BBQs, work parties, and more!