Senior Coordinator – Attorney Support

Role Overview

• Organizing and overseeing the quality of work and workflow of the PROS team
• Training new team members and providing ongoing support
• Counseling and coaching team members around any performance deficiencies
• Ensuring excellence in customer service through implementing continuous improvement strategies from feedback gathered by talking to PROS lawyers and local office management
• Protecting and maintaining any highly sensitive, confidential, privileged, financial, and/or proprietary information that Latham & Watkins retains

Requirements

• A high school diploma or equivalent
• A bachelor’s degree or equivalent, preferably
• A minimum of one (1) year of experience in a legal or professional services environment
• A minimum of five (5) years of cumulative professional experience
• Strong knowledge and proficiency in PC applications, including word processing, spreadsheet software, and Microsoft Office
• Demonstrate knowledge of Chrome River, Outlook, Cisco Phone, Intapp, iManage, Foundation, Event Management System, and specific technology as assigned

Benefits

• Healthcare, life and disability insurance
• A generous 401k plan
• At least 11 paid holidays per year, and a PTO program that accrues 23 days during the first year of employment and grows with tenure
• Well-being programs (e.g. mental health services, mindfulness and resiliency, medical resources, well-being events, and more)
• Professional development programs
• Employee discounts
• Affinity groups, networks, and coalitions for lawyers and staff