Provide direct and strategic leadership to managers and senior individual contributors of service supply chain planning
Oversee global continuous improvement programs in process, data and people growth
Address complex supply chain issues that need to be solved to improve service parts planning outcomes
Drive multi-year supply chain strategies, developing business cases and financial models for investments
Monitor key performance indicators for supply chain programs and projects
Develop and execute a multi-year roadmap to modernize service supply chain planning capabilities
Lead process redesign, automation initiatives, digital transformation programs, and adoption of advanced planning technologies
Champion adoption and optimization of planning platforms such as Servigistics and other advanced planning solutions
Leverage analytics, automation, AI, and digital technologies to improve forecasting accuracy, inventory optimization, and service performance
Establish reporting frameworks and measurement systems that enable proactive decision-making
Develop business cases, financial models, and investment strategies supporting supply chain transformation initiatives
Partner with executive leadership to align planning priorities with broader business objectives and growth strategies
Influence internal and external stakeholders to drive strategic decision-making and business value
Drive continuous improvement programs focused on process optimization, data quality, automation, and operational governance
Balance customer service, inventory, cost, and operational performance objectives while solving highly complex supply chain challenges
Lead governance and risk management activities across strategic supply chain programs and lifecycle initiatives
Lead and develop a global team of senior individual contributors
Build organizational capabilities in planning, analytics, systems, and transformation leadership
Requirements
Bachelor's degree in Supply Chain Management, Operations Management, Manufacturing Engineering, Business Administration, or a related discipline; advanced degree preferred
Typically 12+ years of progressive experience in supply chain planning, service operations, or related functions
Strong preference for experience in service parts planning and service supply chain management
Demonstrated experience leading large-scale planning transformation, process modernization, and technology implementation initiatives
Experience working within complex, global organizations and managing geographically dispersed teams
Proven track record of delivering measurable business impact through planning excellence, operational improvements, and organizational leadership.
Benefits
Health insurance
Dental insurance
Vision insurance
Long term/short term disability insurance
Employee assistance program
Flexible spending account
Life insurance
Generous time off policies, including; 4-12 weeks fully paid parental leave based on tenure