Partners with the business and Information Technology to meet the needs for COSA data reporting, analytics and complex projects
Manages the compilation, analysis and reporting of COSA data
Acts as a subject matter expert in consulting and advising business partners on ad hoc or undefined matters related to business analytics
Identifies and pursues opportunities to use advanced data delivery and business solutions techniques
Interacts across key stakeholders to improve efficiency and effectiveness of reporting needs
Directs quality work efforts, team assignments and problem resolution
Provides consulting to define problems, insights into what happened and suggests alternative performance metrics
Fosters proactive communication between business processes and analytics team to improve analytics delivery
Ensures risks associated with business activities are effectively identified, measured, monitored and controlled

Bachelor's degree in Science, Technology, Engineering or Mathematics (STEM) or related degree discipline is required; OR 4 years of related experience may be substituted in lieu of degree
8 years of reporting and/or data management experience leveraging applicable tools and languages (Example: SQL, Python, GGplot, Tableau)
Advanced degree in Science, Technology, Engineering or Mathematics (STEM) or related degree discipline with 6 years of reporting and/or data management experience is accepted
Demonstrated knowledge of the function/discipline through application of knowledge, skills, abilities, and technologies towards work products required
Proven experience with data mining, complex data manipulation, and identifying key insights to translate into business solutions
Strong interpersonal and communication skills

Lead Business Operations Analyst – Claims Workforce Analytics

Key skills