Serve as the primary client-facing partner for post-renewal contracting, procurement, and billing engagement, delivering a seamless commercial experience.
Proactively manage commercial and procurement workflows to ensure invoice accuracy, timely payments, and overall account health, thereby reducing billing friction and preventing collections escalations.
Partner closely with clients and internal stakeholders to address billing-related challenges, facilitate alignment across procurement and finance contacts, and proactively resolve issues impacting revenue realization.
Act as a trusted advisor to both clients and Account Managers, ensuring a high-touch experience that supports long-term partnership growth and retention.
Contribute to faster client payment cycles, reduced aging receivables, and a significant improvement in the overall client billing and payment process.

Extensive experience in client-facing roles focused on commercial and procurement workflows, particularly in invoicing and payment processes.
Proven ability to manage client relationships, address complex billing challenges, and facilitate alignment among diverse stakeholders.
Strong understanding of revenue realization acceleration and strategies to improve client experience in post-renewal phases.
2+ years of experience in account management, client relations, or a related financial service role.
Ability to actively listen, seeking to understand other perspectives and concerns (Emotional Intelligence).
Strong collaboration skills, actively participating and contributing towards team goals.
Effective communication, interpreting or clarifying technical information to aid understanding.

Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

Account Management Specialist

Key skills