Digital AEM Analyst

Role Overview

• Partner with Product Managers to define clear, actionable requirements that enable the launch of innovative digital customer solutions.
• Collaborate with stakeholders to ideate, develop, and deploy digital initiatives aligned with business objectives.
• Lead cross-functional efforts to translate concepts into structured IT requirements aligned with product roadmaps.
• Convert customer insights and market intelligence into detailed technical specifications and user stories.
• Configure and manage AEM functionalities, including workflows, metadata schemas, templates, components, and asset migration strategies.
• Maintain and optimize AEM Sites and DAM, ensuring adherence to metadata standards, taxonomy, and governance best practices.
• Collaborate with content, development, and UX teams to streamline publishing workflows and enhance user experience.
• Support integrations with Adobe tools such as Analytics, Target, and Workfront.
• Define KPIs, oversee testing activities, develop UAT scenarios, and recommend continuous improvements to enhance usability and customer satisfaction.
• Troubleshoot platform issues and partner with technical teams to minimize disruptions across AEM Sites and DAM.
• Manage and prioritize backlog items in coordination with IT teams, aligning with release schedules and team capacity.
• Support AEM service pack upgrades and ongoing platform maintenance in collaboration with IT support teams.
• Provide training, documentation, and ongoing support to business users to encourage platform adoption and best practices.
• Facilitate communication between business stakeholders, developers, and platform owners throughout the release lifecycle.
• Document business and functional requirements through user stories, use cases, and clearly defined acceptance criteria.

Requirements

• Bachelor’s or master’s degree
• 10+ years of experience in Business Analysis, Digital Product Management, including project/program management
• Strong expertise in Adobe Experience Manager (Sites /DA, DAM), including workflows, metadata standards, and taxonomy governance
• Experience with AEM customization end-to-end (templates, components, workflows) and familiarity with front-end/back-end technologies (HTML, CSS, JavaScript, Java preferred)
• Experience with workflows, metadata, and integrations and how they work in practice
• Understanding of DevOps practices and release management processes
• Comfortable working with global business and product teams
• Experience in translating business needs into clear requirements, user stories, test cases and helping drive testing and delivery
• Proven ability to troubleshoot platform issues and drive resolution across technical teams
• Strong analytical, problem-solving, project management, and communication skills
• Experience supporting training and change management initiatives
• Fluency in English (written and spoken) is required
• Ability to travel up to 10%
• Good collaboration skills to be able to collaborate across teams and help connect all the dots.
• Experience with content management and improving digital experiences is key.

Tech Stack

• AEM
• Java
• JavaScript

Benefits

• Flexible work options (remote, hybrid, or on-site)
• Comprehensive onboarding and ongoing training and development opportunities
• Competitive global benefits package including Stock Purchase Plan, Life Insurance, Pension, Healthcare, Employee Assistance Program, paid holidays, and company-sponsored activities
• A strong commitment to promoting a healthy work-life balance