Partner with Product Managers to define clear, actionable requirements that enable the launch of innovative digital customer solutions.
Collaborate with stakeholders to ideate, develop, and deploy digital initiatives aligned with business objectives.
Lead cross-functional efforts to translate concepts into structured IT requirements aligned with product roadmaps.
Convert customer insights and market intelligence into detailed technical specifications and user stories.
Configure and manage AEM functionalities, including workflows, metadata schemas, templates, components, and asset migration strategies.
Maintain and optimize AEM Sites and DAM, ensuring adherence to metadata standards, taxonomy, and governance best practices.
Collaborate with content, development, and UX teams to streamline publishing workflows and enhance user experience.
Support integrations with Adobe tools such as Analytics, Target, and Workfront.
Define KPIs, oversee testing activities, develop UAT scenarios, and recommend continuous improvements to enhance usability and customer satisfaction.
Troubleshoot platform issues and partner with technical teams to minimize disruptions across AEM Sites and DAM.
Manage and prioritize backlog items in coordination with IT teams, aligning with release schedules and team capacity.
Support AEM service pack upgrades and ongoing platform maintenance in collaboration with IT support teams.
Provide training, documentation, and ongoing support to business users to encourage platform adoption and best practices.
Facilitate communication between business stakeholders, developers, and platform owners throughout the release lifecycle.
Document business and functional requirements through user stories, use cases, and clearly defined acceptance criteria.
Requirements
Bachelor’s or master’s degree
10+ years of experience in Business Analysis, Digital Product Management, including project/program management
Strong expertise in Adobe Experience Manager (Sites /DA, DAM), including workflows, metadata standards, and taxonomy governance
Experience with AEM customization end-to-end (templates, components, workflows) and familiarity with front-end/back-end technologies (HTML, CSS, JavaScript, Java preferred)
Experience with workflows, metadata, and integrations and how they work in practice
Understanding of DevOps practices and release management processes
Comfortable working with global business and product teams
Experience in translating business needs into clear requirements, user stories, test cases and helping drive testing and delivery
Proven ability to troubleshoot platform issues and drive resolution across technical teams
Strong analytical, problem-solving, project management, and communication skills
Experience supporting training and change management initiatives
Fluency in English (written and spoken) is required
Ability to travel up to 10%
Good collaboration skills to be able to collaborate across teams and help connect all the dots.
Experience with content management and improving digital experiences is key.
Tech Stack
AEM
Java
JavaScript
Benefits
Flexible work options (remote, hybrid, or on-site)
Comprehensive onboarding and ongoing training and development opportunities
Competitive global benefits package including Stock Purchase Plan, Life Insurance, Pension, Healthcare, Employee Assistance Program, paid holidays, and company-sponsored activities
A strong commitment to promoting a healthy work-life balance