UX Designer

Role Overview

• Lead user-centered design for web and mobile applications serving health and public-sector clients, translating research and product goals into intuitive, accessible interfaces.
• Plan and conduct user research and usability testing (remote and in-person) to gather insights, synthesize findings, and iterate on designs.
• Create wireframes, high-fidelity visual designs, interactive prototypes, and detailed interaction specifications using tools such as Figma or Adobe XD.
• Collaborate closely with product managers, engineers, content strategists, and stakeholders to define requirements, align on priorities, and ensure designs are implemented as intended.
• Contribute to and maintain component libraries and design systems to promote consistency, scalability, and efficient delivery across projects.
• Advocate for accessibility and inclusive design (WCAG) throughout the design process and validate accessibility during testing and handoff.
• Use analytics and qualitative feedback to measure the success of design solutions and drive continuous improvement.
• Communicate design rationale and trade-offs clearly to technical and non-technical audiences, and mentor junior designers as needed.

Requirements

• Bachelor’s degree in design, Human-Computer Interaction, Psychology, or a related field, or equivalent practical experience.
• 1+ years of professional and relevant experience.
• US Citizenship is required.
• Experience designing digital products for healthcare, public health, or government clients (nice to have).
• Proficiency with modern design and prototyping tools (e.g., Figma, Sketch, Adobe XD, InVision) (nice to have).
• Experience contributing to or maintaining a design system at scale (nice to have).
• Knowledge of quantitative product analytics tools (e.g., Google Analytics, Mixpanel) and A/B testing concepts (nice to have).
• Familiarity with accessibility testing tools and assistive technologies (nice to have).
• Experience conducting user research and usability testing, synthesizing insights, and translating them into design solutions (nice to have).
• Working knowledge of accessibility best practices (WCAG) and experience designing for inclusive experiences (nice to have).
• Familiarity with front-end technologies (HTML/CSS/JS) sufficient to collaborate effectively with engineering teams (nice to have).
• Excellent communication, collaboration, and stakeholder-management skills in cross-functional teams (nice to have).
• Experience working on federally funded or grant-supported projects, or familiarity with HRSA/HHS mission and processes (nice to have).
• Prior experience mentoring designers or leading small design teams (nice to have).
• A strong portfolio demonstrating end-to-end UX work: research, interaction design, visual design, and prototypes.

Tech Stack

• Invision
• JavaScript

Benefits

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend