Lead user-centered design for web and mobile applications serving health and public-sector clients, translating research and product goals into intuitive, accessible interfaces.
Plan and conduct user research and usability testing (remote and in-person) to gather insights, synthesize findings, and iterate on designs.
Create wireframes, high-fidelity visual designs, interactive prototypes, and detailed interaction specifications using tools such as Figma or Adobe XD.
Collaborate closely with product managers, engineers, content strategists, and stakeholders to define requirements, align on priorities, and ensure designs are implemented as intended.
Contribute to and maintain component libraries and design systems to promote consistency, scalability, and efficient delivery across projects.
Advocate for accessibility and inclusive design (WCAG) throughout the design process and validate accessibility during testing and handoff.
Use analytics and qualitative feedback to measure the success of design solutions and drive continuous improvement.
Communicate design rationale and trade-offs clearly to technical and non-technical audiences, and mentor junior designers as needed.
Requirements
Bachelor’s degree in design, Human-Computer Interaction, Psychology, or a related field, or equivalent practical experience.
1+ years of professional and relevant experience.
US Citizenship is required.
Experience designing digital products for healthcare, public health, or government clients (nice to have).
Proficiency with modern design and prototyping tools (e.g., Figma, Sketch, Adobe XD, InVision) (nice to have).
Experience contributing to or maintaining a design system at scale (nice to have).
Knowledge of quantitative product analytics tools (e.g., Google Analytics, Mixpanel) and A/B testing concepts (nice to have).
Familiarity with accessibility testing tools and assistive technologies (nice to have).
Experience conducting user research and usability testing, synthesizing insights, and translating them into design solutions (nice to have).
Working knowledge of accessibility best practices (WCAG) and experience designing for inclusive experiences (nice to have).
Familiarity with front-end technologies (HTML/CSS/JS) sufficient to collaborate effectively with engineering teams (nice to have).
Excellent communication, collaboration, and stakeholder-management skills in cross-functional teams (nice to have).
Experience working on federally funded or grant-supported projects, or familiarity with HRSA/HHS mission and processes (nice to have).
Prior experience mentoring designers or leading small design teams (nice to have).
A strong portfolio demonstrating end-to-end UX work: research, interaction design, visual design, and prototypes.
Tech Stack
Invision
JavaScript
Benefits
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities