Monitor security alerts and events in the Security Operations Center (SOC) and perform initial triage, analysis, and escalation as needed.
Investigate potential security incidents using SIEM, endpoint, network, and other security tools to determine scope, impact, and next steps.
Document findings, actions taken, and incident details clearly and accurately in accordance with SOC procedures and reporting requirements.
Escalate confirmed or high-risk incidents to senior analysts or incident response teams when appropriate.
Support threat detection, alert tuning, and ongoing improvement of SOC monitoring processes and playbooks.
Collaborate with internal teams to gather information, support investigations, and help protect enterprise systems and data.
Stay current on common cyber threats, vulnerabilities, and attacker tactics, techniques, and procedures (TTPs).

Bachelors degree from an accredited university.
Minimum of one (1) + year of overall experience, preferably experience in cybersecurity, information technology, or a related technical support role.
Basic understanding of security operations, incident response, and common cyber threats.
Familiarity with SIEM tools, log analysis, and endpoint or network security concepts.
Strong analytical and problem-solving skills with the ability to prioritize and respond to alerts in a fast-paced environment.
Excellent written and verbal communication skills with attention to detail and documentation accuracy.
Ability to work collaboratively with cross-functional teams and follow established procedures.
High school diploma or equivalent required; associate’s or bachelor’s degree in Cybersecurity, Information Technology, Computer Science, or related field preferred.

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Parental Leave
401(k) Retirement Plan
Group Term Life and Travel Assistance
Voluntary Life and AD&D Insurance
Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
Transit and Parking Commuter Benefits
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Care.com annual membership
Employee Assistance Program
Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)

SOC Analyst, Tier 2

Key skills