About this role
Role Overview
- Own and execute hotel onboarding with a strong focus on accuracy, speed, and customer experience
- Map hotel rates, inventory, and room types across systems with high precision
- Ensure correct channel distribution setup across OTAs and PMS integrations
- Test and validate rate setups to guarantee accurate synchronisation across platforms
- Become a subject matter expert in hotel distribution and onboarding workflows
- Continuously improve onboarding quality, speed, and consistency
- Customer support for onboarding-related issues and rate mapping queries
Requirements
- Previous experience in hotel distribution, onboarding, or reservations (essential)
- Hands-on experience with PMS / CRS / channel management tools
- Strong knowledge of OTA distribution and mapping logic
- Excellent attention to detail and accuracy
- Ability to work independently in a remote/offshore environment
Benefits
- Fully remote contract role with potential to transition into permanent
- Opportunity to work on a high-impact onboarding function in a scale-up environment
- Exposure to leading hotel technology platforms globally
- Flexible working hours
- Supportive, fast-paced, and innovative team environment