Human Resources Coordinator

Role Overview

• Coordinate day-to-day HR activities across the employee lifecycle, including onboarding, offboarding, and employee changes
• Prepare and maintain employment documentation (offers, contracts, amendments)
• Maintain accurate employee data in HR systems (HRIS) and ensure data integrity
• Serve as a point of contact for general HR inquiries, escalating as appropriate
• Support benefits administration by coordinating required information with internal teams and external vendors
• Provide basic guidance to employees and managers on HR processes and policies
• Support routine employee relations and performance-related processes, escalating more complex matters as needed
• Assist with employee engagement activities and feedback initiatives
• Support the Regional HR Manager and HR team with day-to-day operations, HR projects, and reporting
• Manage HR helpdesk tickets and ensure timely and accurate responses to employee inquiries
• Support compliance with U.S. and Canadian employment laws and company policies through accurate recordkeeping
• Maintain documentation for audits, reporting, and internal controls
• Assist with coordination of external HR vendors (e.g., benefits, background checks)
• Support onboarding activities to ensure a smooth new hire experience
• Assist with coordination of employee engagement initiatives and local events
• Contribute to a positive and inclusive work environment
• Support recruitment-related activities in partnership with the Talent Acquisition team, contributing to a positive and efficient candidate experience

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field, or equivalent combination of education and experience
• Approx. 3 years of experience in HR coordination, HR operations, or administrative support within HR
• Exposure to employee lifecycle processes (e.g., on-boarding, off-boarding, HR documentation)
• Basic knowledge of employment practices, HR policies, and compliance requirements
• Experience coordinating with external vendors (e.g., benefits, background checks)
• Excellent communication skills with a proactive, hands-on, and service-oriented mindset
• Strong understanding of USCAN labor laws and employment policies
• Ability to support HR processes and compliance-related activities with guidance
• Ability to collaborate across countries while ensuring local HR processes run smoothly
• Strong attention to detail and problem-solving skills to ensure accuracy in HR processes
• Ability to work in a fast-paced, global environment and manage multiple priorities effectively
• Proficiency in HRIS systems and Microsoft Office (Excel, Word, PowerPoint)

Benefits

• Recognition & Rewards – Bonus programs and excellence awards
• Continuous Learning – Development programs, coaching, and workshops
• Wellbeing Focus – Flexible culture, health initiatives, and work-life balance
• Fun & Connection – Team challenges, sports activities, and annual events