About this role

Act as a senior technical client-facing leader for Fiserv for Platforms, owning solution design and technical confidence through close
Partner directly with Sales to qualify opportunities, shape deal strategy, and accelerate sales cycles
Lead discovery with platform executives, product leaders, and architects to uncover business models, monetization goals, and growth constraints
Translate client needs into compelling, outcome-oriented solution narratives across onboarding, pay-ins, funds flow, payouts, and embedded finance
Design and present platform architectures, APIs, and fund flows that balance client needs, compliance, and commercial viability
Identify and address technical, operational, and regulatory risks early to unblock deals and reduce late-stage friction
Differentiate Fiserv versus competitors by clearly articulating tradeoffs, scalability, and time-to-market advantages
Influence pricing and commercial discussions by aligning solution scope, effort, and value delivered
Collaborate with Product and Engineering to validate roadmap alignment and secure deal-critical commitments when required
Support contract execution by ensuring technical accuracy in solution descriptions, scopes, and assumptions
Provide structured feedback to Product on market gaps and emerging platform needs based on active deal conversations

8+ years of experience in client-facing technical sales, solutions engineering, or presales roles for enterprise technology platforms
Proven track record of supporting and closing complex, multistakeholder deals
5+ years of experience with API-driven platforms, integrations, and modern SaaS architectures
5+ years of experience in payments, acquiring, PayFacs, marketplaces, or embedded financial services
Strong understanding of platform economics, fund flows, onboarding/KYC/KYB models, settlements, and payouts
Ability to translate technical concepts into business value and commercial outcomes
Experience partnering with Sales teams in quota-carrying or revenue-aligned environments
Bachelor’s degree in computer science, engineering, or equivalent practical experience

Incentive eligible associates may receive an annual incentive opportunity in cash bonus and equity awards

Director, Client Solutions Engineer

Key skills