Senior Intune Engineer

Role Overview

• Design, implement, and optimize endpoint solutions across Windows, macOS, iOS, Android, Chromebooks, and AVD
• Collaborate with cross-functional teams (Security, Infrastructure, Application teams) to align solutions and priorities
• Define and promote technical standards, best practices, and architecture patterns for EUC platforms
• Act as a senior escalation point for complex endpoint, workspace, and virtual desktop issues
• Define, standardize, and continuously improve EUC operational processes and best practices
• Establish clear documentation for endpoint configurations, policies, troubleshooting, and operational workflows
• Drive automation, policy-based management, and self-service capabilities to improve scalability and efficiency
• Ensure processes support reliability, security, compliance, and a consistent end-user experience
• Own endpoint platform architecture and configuration standards across Windows, MacOS, iOS, Android, Chromebooks, AVD
• Lead implementation and optimization of Microsoft Intune and Azure services
• Partner with Security teams to enforce endpoint security controls, Conditional Access, and Zero Trust principles
• Monitor endpoint health, compliance posture, and platform performance
• Ensure endpoint platforms are optimized to support smooth user onboarding and productivity from day one
• Collaborate with IT support teams to improve end-user experience and reduce friction during device setup and use
• Support consistent configuration and readiness standards for new users, roles, and locations
• Gather and incorporate end-user feedback to improve usability and service quality.

Requirements

• Proven experience in End User Computing, endpoint engineering, or IT operations.
• Strong hands-on experience supporting distributed, multi-site, or remote environments
• Deep knowledge of endpoint platforms: Windows, macOS, iOS, Android, Chromebooks, and virtual desktop environments
• Strong hands-on experience with Microsoft Intune, Entra ID, and Azure services
• Experience supporting onboarding, access readiness, and user lifecycle processes in regulated environments
• Demonstrated ability to design, implement, and improve technical standards and operational processes
• Strong communication skills with the ability to collaborate across technical and business teams.

Tech Stack

• Android
• Azure
• iOS
• MacOS

Benefits

• Full benefits package (medical, dental, vision, 401(k) with match)
• Paid time off, holiday pay, and professional development
• True Work-Life balance – We believe in taking care of yourself before you take care of others!