Office Administrator

Role Overview

• Support daily operations of the practice by assisting with client communication, scheduling, referrals, billing, ICD-10 coding and insurance claims, and general administrative tasks
• Serve as a central point of coordination between clients, therapists, and administrative processes
• Maintain accurate logs and trackers
• Ensure administrative workflows are followed consistently and thoroughly
• Assist with basic billing tasks including charging services and supporting client balances
• Communicate payment-related information clearly and professionally when needed
• Support daily office operations and ensure a smooth and organized environment

Requirements

• Experience with medical or mental health billing
• Experience submitting insurance claims and working with payers
• Familiarity with ICD-10 (and CPT codes preferred)
• Experience verifying insurance benefits
• Strong attention to detail and accuracy
• Ability to work independently

Benefits

• 401(k)
• Bonus based on performance
• Company parties
• Dental insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• Hybrid (3-4 Office Days)
• Competitive compensation
• Dental & Vision Supplemental Benefits