Key skills
AIArtificial IntelligenceAnalyticsCRMLeadershipStrategic PlanningNegotiationSales
About this role
Role Overview
- Provide sales leadership and operational oversight for a defined geographic region
- Achieve or exceed product and service quotas while ensuring member expectations are consistently surpassed
- Lead the development, planning, and execution of the regional sales strategy for assigned OCLC products and services
- Build and lead a high-performing sales organization responsible for growth, retention, product adoption, and member satisfaction
- Set direction, prioritize regional initiatives, and ensure disciplined execution through coaching, performance management, and talent development
- Engage directly with key and high-value accounts to strengthen relationships, deepen partnerships, and identify long-term growth opportunities
- Partner cross-functionally and leverage market, customer, and competitive insights to identify growth opportunities and inform strategy
Requirements
- 5+ years of sales leadership experience (manager, director, or equivalent), preferably in library services, academic technology, or publicly funded sectors
- Demonstrated success leading field sales teams with consistent achievement of sales growth targets
- Strong executive-level selling and negotiation experience with complex stakeholders
- Ability to interpret market dynamics, competitive positioning, and customer needs to inform strategy
- Proven strategic planning, analytical capability, and disciplined execution in a performance-driven environment
- Demonstrated knowledge of artificial intelligence (AI) tools and emerging technologies
- Strong balance of enterprise-level thinking with operational rigor and accountability
- Experience working effectively in a matrixed, cross-functional environment
- Proficiency with CRM platforms, sales analytics, and data-driven decision-making
- Self-directed, entrepreneurial leader with strong ownership mindset and results orientation
- Ability and willingness to travel extensively (60–80%)
- Bachelor’s degree or higher required
Benefits
- Free use of our on-site fitness center, gym sports, group exercise classes, and game room
- Onsite catering and cafeteria subsidized by OCLC
- Health and wellness events
- Paid parental leave and adoption assistance
- Tuition reimbursement and Public Service Loan Forgiveness eligibility
- Company-subsidized pricing on local tickets and memberships