Key skills
LeadershipCommunication
About this role
Role Overview
- Lead your branch with purpose, energy, and a sharp focus on what matters most: your people, your customers, and your community.
- Responsible for the development, leadership, and performance of your branch.
- Build strong relationships both inside and outside the bank, helping drive business success and customer loyalty.
- Play a key role in shaping how we connect — through our spaces, technology, and capability — to deliver outstanding experiences for customers, staff, business partners, and the wider community.
- Lead a diverse team of Banking Advisers and Customer Service Representatives, supporting them to meet every customer’s needs across personal banking, business banking, and wealth.
Requirements
- Proven recent experience as a successful leader
- Highly developed interpersonal, networking, and communication skills
- Expert knowledge of the financial services industry
- Demonstrated experience in leading change
- A strong commitment to coaching and developing others
- A solid understanding of the local area (desired)
- A tertiary qualification in Business (preferred)
- FA qualification (desired)
Benefits
- 4 weeks standard holiday + 5 additional days of wellbeing leave
- Purchased leave options up to 4 weeks per year
- Banking benefits and insurance discounts
- Career growth – we promote internal capability; we have programmes that recognise star performers
- Market leading superannuation and KiwiSaver options
- Environmental and community care programmes
- Generous parental leave – and top up government paid parental leave
- School holiday subsidy
- help you balance work and family during school holidays