Own the relationship with Cresta’s Partners and work with the internal Partner Team.
Ensure partners are enabled, technically equipped, and positioned to successfully deliver joint solutions to customers.
Act as a trusted advisor for our partners, guiding them toward investing in and building a Cresta partner program.
Serve as a trusted advisor and platform expert, connecting technical capabilities to strategic business outcomes for partners and customers.
Drive partner success through executive presentations, solution demonstrations, and technical presales support.
Develop scalable messaging, enablement content, and solution frameworks that accelerate partner-led revenue growth.
Cultivate trusted relationships with strategic partners including GSIs, BPOs, and technology partners.
Influence and align stakeholders across Partner Sales, Direct Sales, Partner Enablement, Product, and Solution Engineering to execute and scale Cresta's partner strategy.

10+ years of experience in customer-facing roles, including 5+ years in technical pre-sales within high-growth SaaS or AI environments.
5+ years of experience working in the Contact Center space
Experience working with ISV, SI, and BPO partners in SaaS or enterprise technology environments.
Demonstrated ability to develop deep platform expertise and engage effectively with both technical and executive audiences.
Ability to translate business requirements into technical solutions.
Proven ability to work cross-functionally with Sales, Product, and Engineering teams.
Excellent communication skills — able to explain complex technical concepts clearly to diverse audiences.
Strong project management and organizational skills.

Principal Partner Solutions Consultant

Key skills