Technical Compliance Manager

Role Overview

• Execute and manage regulatory submissions across primary, secondary, and external testing labs; track lab turnaround times and provide monthly metrics on submission volume and total testing costs.
• Own and enforce the change management process for all platform changes requiring regulatory notification or approval; maintain accuracy of regulated change repositories and approval status across all active jurisdictions.
• Develop and maintain current knowledge of submission and change management requirements for each licensed jurisdiction; update internal documentation as regulatory requirements evolve.
• Support TC Operations activities including JIRA ticket review, compliance order management tracking, and quarterly project milestone management.
• Serve as an operational point of contact for internal engineering, product, and QA teams on compliance requirements; interface with external regulators, independent testing labs, and vendors as required.
• Identify and recommend opportunities for automation and process improvement within submission and change management workflows to support jurisdictional growth and operational efficiency.
• Contribute to assurance monitoring activities during lower-volume submission cycle periods in collaboration with the broader Technical Compliance team.
• Partner with Product and Technology teams during grooming and sprint planning to identify technical compliance requirements for new product development; ensure regulatory obligations are captured and incorporated prior to development commitment.
• Review platform source code and collaborate directly with development and QA teams to evaluate bugs, code changes, and platform enhancements for regulatory impact; validate that software builds meet applicable jurisdictional technical standards prior to submission or deployment.
• Assess and assign regulatory criticality classifications to development work items, determining the appropriate notification pathway and regulatory disclosure obligations for each change across applicable jurisdictions.
• Provide timely compliance review of incidents and emergency change requests; evaluate regulatory exposure, document findings, and coordinate with engineering and compliance leadership to ensure any required regulator notifications or remediation actions are completed within required timeframes.

Requirements

• Bachelor’s degree required; candidates with 3+ years of direct experience in Technical Compliance or a closely related iGaming or online Sports Betting role will be considered in lieu of a degree.
• Minimum of 2–5 years of experience in a technical compliance, regulatory submissions, change management, or closely related role within a regulated industry; iGaming or online Sports Betting experience is strongly preferred.
• Demonstrated ability to interpret and execute regulatory submission requirements across multiple jurisdictions, including coordinating with independent testing laboratories and regulatory agencies.
• Familiarity with gaming regulatory frameworks and technical standards, including GLI-19, and GLI-33, is a strong plus.
• Strong project management and organizational skills with the ability to manage multiple concurrent submission tracks under competing deadlines without sacrificing accuracy.
• Working knowledge of the Software Development Life Cycle and the ability to understand technical product structure, regulated versus non-regulated file classification, and platform release processes.
• Proficiency in JIRA in a deadline-driven environment; high proficiency in Microsoft Word and Adobe Acrobat; intermediate proficiency in Excel and PowerPoint.
• Excellent written and verbal communication skills with the ability to engage professionally with regulators, external testing labs, and senior internal stakeholders.
• Must be able to obtain and maintain all required gaming licenses across applicable jurisdictions as a condition of employment.
• Familiarity with AI-assisted compliance or workflow tools; ability to critically evaluate AI-generated outputs for regulatory accuracy and identify compliance obligations associated with AI-driven platform features.

Tech Stack

• SDLC

Benefits

• Competitive pay and benefits
• Flexible vacation allowance
• A hybrid / remote working environment
• Startup culture backed by a secure, global brand