Conduct regular one-on-one and group coaching sessions with both inside and outside sales representatives
Review sales calls, customer interactions, and performance metrics to identify improvement opportunities
Provide structured, actionable feedback focused on objection handling, closing techniques, urgency creation, and customer communication
Develop onboarding programs and ongoing training materials for new and existing sales team members
Collaborate with leadership to optimize lead handling workflows, follow-up systems, and pipeline management
Act as a trusted mentor and resource for the sales team, fostering a high-performance, accountability-driven culture

3+ years of experience in sales leadership, sales enablement, sales training, or sales management roles
Proven track record of coaching sales teams and measurably improving conversion performance
Experience working in inbound lead environments and high-volume sales processes
Background in home services, HVAC, roofing, plumbing, pest control, or other local service-based industries is highly preferred
Demonstrated experience implementing QA frameworks and conducting structured call reviews
Familiarity with CRMs, sales tracking systems, and performance reporting tools

Sales Enablement Manager

Key skills