General Manager – Malaysia, Singapore

Role Overview

• Responsible for overseeing operations for Malaysia and Singapore affiliate by closely working with commercial, operations, R&D and enabling functions
• Full P&L accountability for MY/SG, including revenue, profitability, and OPEX
• Develops and implements commercial strategies supporting commercial business growth in MY/SG markets
• Leads and achieves In-Market Sales/performance and subsequently Ex-CSL objectives aligned with company management
• Understands market access, develops market insight and relations, and ensures successful launch of key products
• Maintains project timelines to ensure tasks are accomplished effectively
• Identifies growth opportunities, develops and drives a vision for the affiliates and implements a strategic 5-year growth plan in close collaboration with other above market and enabling functions
• Drives commercial strategy planning and execution including new product launches, lifecycle management, tender participation, and market access strategies
• Actively involved in National and hospital tendering
• Regain Domestic Fractionation contracts in Malaysia & Singapore
• Establishes and drives sales targets in collaboration with other above market and enabling functions, ensuring achievement of in-market sales and financial goals aligned with budgeted OPEX
• Responsible for sales KPI’s, keep the sales force duly trained and following CSL codes and compliance program, regular visits to customers aligned with market strategy, management and participation in tender business ensuring successful outcomes
• Ensures proper resources in marketing are in place and all activities in line with CSL codes and regulations promotional material development following Corporate guidelines for branding, new markets assessments, business case submission, marketing plan development, budget control, product launching activities, KOL’s relationship building
• Directs and develops commercial capabilities in Malaysia and Singapore affiliate teams to meet short and long-term business objectives, complies with regulations, and protects the group's public reputation in close collaboration with other above market and enabling functions
• Drives a Unified One CSL Culture across Behring and Vifor teams. Fosters a cohesive, high-performing organizational culture aligned to shared purpose, values and ways of working, while respecting local market dynamics.
• Acts as a visible role model of OneCSL leadership behaviors, consistently reinforcing collaboration, accountability, and patient-centricity
• Acts in line with the Code of Responsible Business Practice
• Responsible for maintaining full compliance of regulatory status, pharmacovigilance, quality, and risk management of all CSL products via the CSL regulatory and other relevant employees
• Oversees risk management, including tender governance and supply continuity

Requirements

• Bachelor's or master's degree in a scientific or business field; MBA preferred
• 10+ years' commercial experience in the healthcare/pharmaceutical industry, in senior sales and marketing roles preferably with P&L experience for a portfolio, country or region
• Experience in an associated discipline is desirable (e.g., Market Access, PAGA, Finance, Medical, Business Development etc.)
• Experience managing teams in an international matrix environment
• Proven experience in strategic and tactical/brand marketing and sales management, in successful market access and new products launch
• Ability to maximize market opportunities
• Strong results orientation, coupled with proven track record of success in managing distributors
• Financial acumen with proven ability to develop and achieve financial plans
• Ability to motivate and lead employees, and hold them accountable
• Knowledge of country’s health policy, regulatory and market environments preferred
• Track record developing and sustaining relationships with regulators, payers, policy makers, key opinion leaders, advocacy and industry groups
• Proficient in English; Malay is preferred

Benefits

• For more information on CSL benefits visit How CSL Supports Your Well-being | CSL
• You Belong at CSL At CSL, Inclusion and Belonging is at the core of our mission and who we are. It fuels our innovation day in and day out. By celebrating our differences and creating a culture of curiosity and empathy, we are able to better understand and connect with our patients and donors, foster strong relationships with our stakeholders, and sustain a diverse workforce that will move our company and industry into the future. To learn more about inclusion and belonging visit https://www.csl.com/careers/inclusion-and-belonging
• Equal Opportunity Employer CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please visit https://www.csl.com/accessibility-statement
• Equal Opportunity Employer CSL is an Equal Opportunity Employer. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, please click here