Continuously monitor Claude and ChatGPT product roadmaps, release notes, and vendor communications to anticipate platform changes before they land
Translate upcoming features into proactive configuration, policy, and enablement decisions not reactive scrambles
Maintain active relationships with Anthropic and OpenAI account teams; flag ToS updates, data processing agreement changes, and acceptable use policy shifts before they become surprises
Provide expert-level administration of AI console environments across both platforms
Manage Claude and ChatGPT organizational settings files using Git, version-controlled, reviewed, and deployed like the infrastructure they are
Own API key lifecycle management and secrets hygiene for all AI integrations
Manage SSO/SCIM provisioning for AI platforms; ensure access is tight, auditable, and clean
Develop token tracking and financial dashboards so leadership actually knows what AI costs us by team, by use case, by month
Build anomaly detection on AI spend; if something spikes, you catch it before accounting does
Produce regular usage trend reports and ROI framing for leadership that goes beyond "we use AI a lot"
Build and maintain internal MCP servers that extend AI capabilities into our workflows securely
Be the in-house subject matter expert on agentic AI builds such as architecture, risk, failure modes, and the parts that go sideways in ways no one anticipated
Identify and mitigate prompt injection risks in internal AI-powered tools
Ensure no sensitive or regulated data (PII, PCI, PHI) flows into AI prompts. Architect the guardrails, not just the policy
Maintain awareness of AI-specific incident response options; when something goes wrong with an AI integration, you're in the room
Serve as IT Engineering's primary liaison to the AI Adoption Committee bringing operational grounding to adoption decisions
Participate actively in the AI Working Group; connect platform capabilities to how the company actually uses them
Partner closely with the Governance & Trust team, who leads AI policy and governance. Your job is to be their technical counterpart by implementing, informing, and flagging issues, not owning the policy itself
Requirements
Outstanding interpersonal skills and team-first mentality
5+ years in security engineering, IT engineering, or a DevOps role with meaningful security responsibility throughout
Direct, hands-on experience administering Claude (Anthropic) and/or ChatGPT (OpenAI) at an organizational level. This isn't a "I use it every day" checkbox; we mean console administration, managed settings, and enterprise controls
Working knowledge of AI risk factors: prompt injection, data leakage, agentic failure modes, and incident response options when AI systems behave unexpectedly
Comfortable writing production-quality code in Python and/or TypeScript especially for dashboards, automation, and MCP server development
Experience with GCP and Cloud native environments
Familiarity with SSO/SCIM provisioning in SaaS-heavy environments (Okta or similar)
Strong written communication; you'll be translating technical AI platform changes into clear guidance for non-technical stakeholders regularly.
Tech Stack
Cloud
Google Cloud Platform
Python
TypeScript
Benefits
Flexible & Remote-First Culture: Work remotely with team meetup opportunities, bi-annual destination summits, and a monthly stipend for coworking spaces, phone and internet costs.
Our Approach to Equity: Receive stock options upon hire and promotion. Plus, you can participate in secondary offerings and have 10 years to exercise your options (yes, you read that correctly: 10 years!).
100% Covered Health Insurance: We cover 100% of your health, vision and dental insurance premiums for you and your dependents. Nothing comes out of your paycheck.
∞ Flexible Time Off: Take the time you need – to do our best work, we need to recharge and reset.
18 Weeks Paid Parental Leave: We offer 18 weeks for birthing parents and 12 weeks for non-birthing parents, with the option to use it all at once or throughout your child's first year.