Government Operations Consultant II

Role Overview

• Create templates and job aids, guidance documents and reference materials
• Compose briefing documents and reports, and executive summaries
• Schedule meetings, take meeting notes, distribute information, track action item completion
• Organize information, conduct research requested topics or issues, maintain electronic document libraries
• Compile and assess information from a variety of sources to present options, conclusions or recommendations
• Serve as the secondary trainer for the MQA Customer Contact Center, including developing and delivering new-hire and on-going training for staff within the unit and across MQA as assigned
• Support purchasing activities, including preparing requests, gathering quotes, tracking orders and ensuring compliance
• Serve as a liaison between outside vendors and the unit
• Assisting with communication, coordination, scheduling and follow up on services, products or contracted work as needed
• Work special assignments on short deadlines with accuracy and quality outputs

Requirements

• Minimum of two years with Documentation Processing or administrative operations
• Experience in delivering training and/or instructional support to staff

Benefits

• Annual and Sick Leave benefits
• Nine paid holidays and one Personal Holiday each year
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
• Retirement plan options, including employer contributions
• Flexible Spending Accounts
• Tuition waivers
• And more!