Senior Associate, Learning Operations – Program Execution

Role Overview

• Provide end-to-end logistical support for Leadership and Competency learning portfolios
• Ensure seamless execution of both virtual and in-person learning events
• Lead the technical execution of virtual sessions, manage Zoom/Teams recordings, coordinate room reservations and setups
• Support signature events such as in-person sessions, alumni events, and graduations
• Maintain program calendars and mailboxes, assist with vendor management including Purchase Orders and contract coordination
• Maintain internal resources and assist in learning session build within the LMS

Requirements

• High School Diploma, GED, or equivalent certification
• At least 2 years of experience in an administrative, coordinator, or operations-focused role
• Bachelor’s degree in Business Administration, Human Resources, or a related field, or equivalent military experience (preferred)
• Experience working within a Learning and Development or Human Resources environment (preferred)
• Experience coordinating corporate events or corporate training programs (preferred)
• Experience with budget tracking or financial data entry (preferred)
• Experience managing multiple project timelines simultaneously (preferred)
• At least 1 year of experience using Google Workspace (Docs, Sheets, Slides, Drive) (preferred)

Benefits

• Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.