Principal Process Manager – Fee Billing

Role Overview

• Oversee the daily intake, setup, and validation of fee billing forms
• Ensure timely and accurate fee mapping for transactions
• Reconcile daily outputs against internal pricing schedules and partner contracts to ensure billing integrity
• Drive continuous improvement in billing accuracy, cycle time, and audit readiness
• Collaborate with internal teams to ensure fee setups align with contractual terms
• Serve as the escalation point for complex billing discrepancies and pricing exceptions
• Maintain audit-ready documentation for all fee setups
• Provide day-to-day guidance to junior analysts and contractors, reviewing their setups and offering coaching on fee standards and billing logic
• Lead knowledge-sharing sessions and contribute to desk procedures and SOPs

Requirements

• Bachelor’s Degree or Military experience
• At least 5 Years Process Management experience
• At least 7 years of Process Management experience (Preferred)

Benefits

• Health insurance
• 401(k) matching
• Performance based incentive compensation
• Comprehensive, competitive and inclusive set of health, financial and other benefits