Pharmacy Refill Specialist

Role Overview

• Become a member of our team to monitor and improve patient adherence to medication
• Communicate positively with clients and/or caregivers to gather information about prescribed medications
• Responsible for data collection and analyzing data to demonstrate outcomes
• Collaborate with core pharmacy and clinical team in a non-traditional Pharmacy Technician role

Requirements

• Licensed Certified Pharmacy Technician credentialed and in good standing with the Texas State Board of Pharmacy prior to hire date
• Minimum 5 years of retail or hospital experience as a Certified Pharmacy Technician
• High School Diploma or equivalency
• Medication reconciliation experience
• Excellent analytical and problem-solving skills
• Experience with patient financial assistance programs and patient advocacy
• Bilingual (Spanish proficiency)
• Ability to understand and navigate EMR platforms

Benefits

• Collaborates with Pharmacy Director, and Information Technology staff to develop workflow and efficiency in data gathering either manually or with the use of cutting-edge technology to document and improve medication initiation and adherence.
• Interviews patients and/or family members to obtain and document information about newly prescribed medications and adherence to their documented regimen along with documentation of reported side effects or nonadherence.
• Triages medication information from client and relays to appropriate clinical staff
• Develops workflow to achieve efficiency within the clinic system
• Collaborates with Pharmacy Director to perform data collection and develop metrics to demonstrate outcomes and other tasks as requested
• Participates in special projects and performing other duties as assigned