Leads change management effort on enterprise scale client projects, guiding the client and the project to successful communications and eventually adoption of tech/process
Actively exercises certified change management procedures in order to produce high quality program and project results
Liaises with other project workstreams, internal and external, to ensure the change management thread is woven through each project to completion
Manages the creation of change management documentation and trackers: change management plans, communication plans, training plans
Build awareness for change within client organization and eventually reinforce that change via various methodologies in a standard CM strategy
Drafts and owns all manuals, communications and training materials relevant to the future state program
Trains and mentors new and/or junior members of the team
Dedicates effort to enhance project methodologies by identifying and deploying process improvement strategies across team
Drive change via various channels: Creative solutions are welcome via technology or automation where achievable

Four to Six (4-6) years of HR industry experience
Four to Six (4-6) years of Change Management experience
Change Management certification, preferable ADKAR, Prosci, CCMP, MSI, etc.
Bachelor’s Degree or equivalent experience
Advanced with Microsoft Office Suite, specifically Visio
Intermediate knowledge of VMS technologies, MSPs, and the Procurement/HR/Tech landscape as a whole
Ability to travel up to 25%

Change Manager

Key skills