Ensures that all information required for the client’s renewal period is gathered in a timely and accurate manner for quoting purposes involving both renewal rates generated by the carrier and renewal rates using online systems.
Prepares renewal materials including Word documents, PowerPoint presentations and Excel spreadsheets, ensuring accuracy by reviewing and proofreading all materials.
Assists with meeting preparation by scheduling appropriate participants ensuring timely delivery of renewal information.
Assists with renewal implementation including confirmation letters, applications, enrollment forms, waivers, and termination letters as well as drafting employee communications, open election forms and benefit summaries.
Serves as first level of response to client issues ensuring client satisfaction and appropriate follow-up and keeps Account Team informed of all situations and resolutions.
Develops and maintains solid knowledge of insurance coverages and carrier information by proactively attending carrier provided training sessions and reading carrier generated communications as well as attending internal meetings and information sessions.
Monitor monthly financials for client including entry of data into client exhibits.
Prepare and send monthly financial reports to clients with analysis of activity and large claim detail.
Prepare basic financial/underwriting exhibits as requested including but not limited to financial projections, large claim analysis, specific stop loss analysis, demographics analysis, IBNR, etc.
Assists Account Executives/Benefits Consultants in preparing requests for proposals and renewals of benefit coverages.
Participate in market meetings, seminars and training programs as directed.
Requirements
Bachelor’s Degree
Proficient with MS Office Suite. Microsoft Excel – Strong to expert level skills
Exceptional telephone demeanor
Ability to maintain a high level of confidentiality
1+ years’ experience in a similar position and knowledge of employee benefits
Detail oriented with excellent organizational skills
Demonstrates a sense of urgency and a proactive approach to meeting client financial requirements.
Basic knowledge of compliance and regulations in the benefits arena.
Strong technical knowledge of the industry of expertise currently being targeted
Benefits
Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance