Serve as the first point of escalation for complex instrument modelling/discrepancies, and risk analytics output issues, performing thorough root cause analysis
Own end-to-end analytics generation for assigned clients, ensuring accuracy and adherence to SLAs across asset classes including equities, fixed income, OTC derivatives, and structured products
Monitor daily operational health across assigned client workflows, early identifying and addressing risks before they impact service delivery
Partner with Product Specialists, Technology Solutions, Engineering teams on escalating client inquiries and managing client communications.
Identify process gaps and drive automation and improvement initiatives that reduce manual effort and operational risk across the team
Create, maintain and evolve SOPs and runbooks to reflect current workflows, ensuring documentation is accurate
Support UAT testing activities for product features and changes impacting Managed Services operations
Requirements
8–10 years of experience in financial data operations, managed services, or a related field within the financial services or investment management industry
Good understanding of financial instruments across multiple asset classes, including equities, fixed income, OTC derivatives (FX Forwards, Interest Rate Swaps), and structured products
Practical experience with risk analytics platforms and familiarity with how portfolio-level risk calculations are generated and delivered to clients
Experience with analytics data quality frameworks and complex exception handling workflows
Experience working directly with clients in a service delivery context, with effective written and verbal communication skills in English
Proficiency in SQL and Python (or equivalent scripting tools) for data manipulation, analysis, and automation
Demonstrated ability to work effectively in a global, cross-functional team spread across multiple time zones and mindset oriented towards continuous improvement
Tech Stack
Python
SQL
Benefits
Global hybrid work policy
We ask you to work 2 days a week from the office. If you choose you can work remotely the other days. Of course, you are welcome at the office if that is your preference.
Culture – Inclusive and diverse company culture.
Work-life balance – We believe that an equilibrium between professional responsibilities makes us all the best version of ourselves, both in private life and as colleagues in the workplace.
Empowerment – We believe that all voices are valuable and must be heard. You will be involved in shaping our work processes.
Career & Growth – Simcorp does offer opportunities for professional development: there is never just only one route
we offer an individual approach to professional development to support the direction you want to take.