Manual QA Engineer

Role Overview

• Test analysis, design & planning
• Analyze business requirements, user stories and acceptance criteria for complex features and projects, ensuring they are clear, testable and complete.
• Define test approach, scope and priorities for assigned areas, including identification of test types (functional, regression, integration, smoke, exploratory).
• Design and maintain high-quality manual test cases, test suites, test data and regression packs that provide strong coverage and traceability.
• Provide testing effort estimates for features and projects and contribute to release planning from a QA perspective.
• Identify dependencies, risks and constraints relating to testing and communicate them early to the QA Team Leader and project stakeholders.
• Manual test execution & defect management
• Lead the execution of manual testing for assigned features, modules or projects, including functional, regression, integration and exploratory testing.
• Ensure test execution is carried out in line with agreed plans, timelines and quality standards.
• Record test results in a structured and traceable way, including appropriate test evidence.
• Log defects with clear, detailed descriptions, steps to reproduce, expected vs actual results, impact assessment and supporting artefacts.
• Priorities and manage defects for assigned areas, collaborating with developers to support efficient investigation and resolution.
• Perform thorough re-testing and targeted regression testing after fixes, verifying that changes do not introduce new issues.
• Quality ownership & risk management
• Take end-to-end quality ownership for specific product areas or workstreams, acting as the main QA contact for those areas.
• Proactively identify gaps in test coverage, edge cases and areas of higher risk; propose and implement additional test scenarios where needed.
• Monitor quality trends (e.g. recurring defects, escaped defects, high-risk modules) and propose preventative and corrective actions.
• Escalate significant quality or risk concerns in a timely and structured manner, including clear impact and recommendation.
• Collaboration, communication & leadership
• Act as a key QA contributor within the development team(s), actively participating in planning sessions, reviews and team discussions.
• Collaborate closely with developers, Business Analysts and Product Owners to clarify requirements, discuss technical constraints and agree on testability and acceptance criteria.
• Support and mentor Junior and mid-level QA Engineers by reviewing test cases and defect reports, providing feedback and sharing best practices.
• Contribute to building a strong quality culture within the team through example, constructive feedback and proactive communication.
• Process, documentation & continuous improvement
• Maintain and continuously improve QA documentation for assigned areas, including test cases, regression suites, checklists and testing guidelines.
• Identify opportunities to streamline QA processes, improve efficiency and increase consistency (e.g. templates, naming conventions, test data management).
• Provide input into the selection and effective use of QA tools (test management, defect tracking, etc.) and help optimise their usage.
• Contribute to root-cause analyses of critical issues and support definition and implementation of corrective and preventive measures.
• Share product, domain and testing knowledge through informal knowledge-sharing sessions, documentation and active participation in QA discussions.
• Compliance & security
• Follow data protection and information security policies when working with test environments and data.
• Ensure that testing activities comply with internal standards, procedures and any relevant external requirements.

Requirements

• 2–4 years of experience in software testing / quality assurance, with a strong focus on manual testing of web-based applications.
• Solid understanding of the software development lifecycle (SDLC) and practical experience working in cross-functional development teams.
• Strong hands-on experience with functional, regression, integration and smoke testing of web-based applications.
• Proven ability to analyse requirements and user stories, identify ambiguities and translate them into robust test designs.
• Excellent defect management skills, including clear defect reporting, impact assessment and collaboration on resolution.
• Strong analytical and problem-solving skills; able to think critically about risks, edge cases and user scenarios.
• High level of attention to detail and commitment to delivering high-quality work.
• Experience with defect tracking and test management tools (e.g. Jira plus a test case management tool).
• Ability to write clear, structured test cases and comprehensive test documentation.
• Good written and spoken English.
• Strong communication and interpersonal skills, with the ability to work effectively with technical and non-technical stakeholders.
• Good organizational and time-management skills; able to handle multiple tasks and priorities in parallel.

Tech Stack

• SDLC

Benefits

• Flexible Working Policy with a combination of remote and office working*
• Multisport Cards
• 22 Annual Leave Days for all employees plus additional days with length of service
• Lifework days: ½ day each quarter to get your life work done
• Flex hours where you can work your 40 hours across 4.5 days
• Additional Health Insurance including dental and vision care
• Team Buildings & Parties
• Life Insurance
• Refer a Friend Bonus
• Discounts across various stores, theatres, restaurants
• Employee CSR Programme, CluneTech Cares, with one paid Volunteer Day per year
• CluneTech Life – corporate wellness program
• Monthly Food Vouchers
• Company Paid Trainings & Learning Accounts
• #OneTeam Awards and Annual Employee of the Year Awards
• Milestone Recognition Program
• Free Sports: Football, Tennis, Volleyball
• Employee Assistance Program
• Meeting Free Days – a specific no meeting day where we encourage no meetings so you (and your team) can focus on getting things done!