About this role

Lead and manage business development programming initiatives, including the firm’s Exceptional Client Service program
Create, develop, and refine content and resource materials for the firm’s business development training and coaching platform
Identify and develop new programming opportunities while continuously evaluating and enhancing existing offerings
Build and maintain the firm’s intranet-based platform for on-demand access to business development training resources
Design and deliver business development training sessions and workshops in both virtual and in-person formats
Track and analyze training participation, attendance, and program performance, and maintain related reporting and tracking tools
Collaborate cross-functionally to support ongoing assignments and deliver high-quality work products under tight deadlines

7 years of progressively responsible related professional experience
5 years of project management experience managing mid
to large-scale projects, preferably in a law firm or other professional services environment
At least 1 year of experience in customer service or client relations
Experience using multiple platforms and programs that support creative content delivery
Strong organizational, multitasking, analytical, and problem-solving skills
Excellent executive communication and presentation skills
Demonstrated ability to work independently as a proactive self-starter who drives projects and initiatives forward

Business Development Manager – Programming & Training

Key skills