Own the channel’s strategy and operating cadence for North America, aligned to Elavon enterprise priorities and annual growth targets.
Define and execute the software-led distribution strategy (ISVs, platforms, vertical SaaS, marketplaces, POS, and enablement partners), including partner segmentation, prioritization, and coverage.
Drive the commercial relationships for North American partners including direct revenue and revenue enabling relationships resulting in optimal outcomes for the business.
Bring together accountability for NA EPP partner-sourced performance across current and new customers, including MSP relationships and other revenue motions, with clear targets and measurable outcomes.
Establish commercial frameworks (pricing, economics, incentives, and contract standards) and lead executive deal reviews in partnership with Finance, Legal, and Risk.
Partner with Product and Technology to align integration patterns, developer experience, and roadmap prioritization to accelerate partner onboarding and merchant activation.
Define and track KPIs (partner pipeline, bookings, attach rates, activation, retention, and revenue) and provide regular executive reporting and insights to drive decisions. Build an inclusive culture of performance and partnership excellence.
Lead Technical Product Sales—owning the final, solution-level validation required to close complex payment deals.

12+ years of progressive experience in payments/fintech partnerships, merchant acquiring, or embedded payments, including senior leadership accountability for revenue growth.
Demonstrated success building and scaling partner channel motions (ISVs, platforms, marketplaces, POS, enablement partners) and delivering partner-sourced pipeline, bookings, and revenue.
Strong understanding of partner integration and distribution models (APIs, referral/reseller, PayFac/Facilitated models, onboarding/KYC/KYB, risk underwriting, and merchant lifecycle).
Fluency in commercial deal structures including pricing, margin, incentives, and performance-based contract constructs; ability to lead complex negotiations.
BA/BS degree required; MBA or advanced degree preferred.

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Head of North American Embedded Payment Partnerships – Solutions Consulting, ICG Account Management

Key skills