Credit Controller

Role Overview

• Manage and maintain an Accounts Receivable ledger across the UK and Ireland.
• Monitor outstanding debt and proactively collect payments in line with agreed terms.
• Follow the company dunning process, including statements, copy invoices, telephone collections and email follow-ups.
• Escalate overdue accounts and areas of concern when required.
• Post and allocate daily cash receipts accurately.
• Process customer payments received via telephone.
• Complete new customer account applications, including credit and background checks.
• Ensure compliance with company Delegation of Authority procedures.
• Work closely with operational teams to resolve customer and billing queries.
• Support continuous improvement initiatives within the Finance function.
• Provide excellent customer service while maintaining strong credit control disciplines.

Requirements

• Previous Credit Control or Accounts Receivable experience.
• Strong numerical and analytical skills.
• Advanced Microsoft Excel and Microsoft Office skills.
• Excellent customer service and relationship management abilities.
• Experience working within a fast-paced finance environment.
• Ability to investigate and resolve complex account queries.

Benefits

• Competitive salary.
• Hybrid working.
• Flexible working hours.
• Company pension scheme.
• Career development opportunities within a global organisation.
• Supportive and collaborative working environment.
• 37.5-hour working week.