Collaboratively define Marqeta's Enterprise AI & automation strategy, including responsible AI principles, governance frameworks, and a multi-quarter adoption roadmap.
Partner across the business to identify and prioritize high-value AI and automation use cases for each business unit.
Map how work flows across the enterprise to identify where AI can deliver step-change improvements.
Define functional and technical requirements (FRD/TRD) for all internal AI/automation platforms.
Partner with Architecture Review Boards and AI Steering Committee to ensure all AI platforms and solutions adhere to defined IT standards and governance frameworks.
Design and lead the Plan and Commit process with business stakeholders for AI and automation technology requests.
Define criteria for prioritizing automation projects and enhancements based on strategic alignment, risk reduction, ROI, and operational impact.
Conduct feasibility assessments and cost-benefit analysis for proposed AI initiatives.
Prioritize the AI portfolio strategically against business outcomes and executive guidance.
Maintain a visible backlog of active and pending AI and automation initiatives.

7+ years in IT product management, with at least 2 years focused on AI or emerging technology products.
A genuine understanding of AI capabilities — summarization, classification, generation, agentic workflows — and the ability to translate that into business strategy and concrete use cases.
Proven experience delivering internal AI systems, platforms, or automation workflows that drive measurable efficiency for employee populations.
Demonstrated experience managing product backlogs, defects, and enhancement roadmaps for enterprise applications or internal platforms.
Strong prioritization instincts and the ability to make hard calls about what matters most in a fast-moving, resource-constrained environment.
Demonstrated ability to influence without authority — across business units, finance, legal, and security stakeholders.
Comfort operating hands-on with AI tooling: you don't need to write production code, but you should be able to evaluate a platform, configure an agent, and troubleshoot when something isn't working.
Experience with no-code/low-code AI platforms (e.g., Workato, or similar) is a strong plus.
Change management experience — you know how to drive adoption, not just deployment.
Fintech or regulated industry experience preferred.

Multiple health insurance options
Flexible time off – take what you need
Retirement savings program with company contribution and after tax contributions
Equity in a publicly-traded company and an Employee Stock Purchase Program
Family-forming benefits, fertility support, and up to 20 weeks of Parental Leave
Free therapy sessions, financial and professional coaching, and legal advice
Monthly stipend to support our remote work model
Annual “development dollars” to support our people growth and development
Through Flex First, the freedom to live and work wherever you and your family thrive

Lead Product Manager, Enterprise AI – Automation

Key skills