Lead complex software expansion opportunities across North America aligning execution to broader sales objectives.
Develop and execute tailored account strategies that align customer business needs with software portfolio capabilities and value realization goals.
Demonstrate a strong understanding of the healthcare market, including the competitive pressures facing integrated delivery networks (IDNs) and apply that insight to shape effective expansion and growth strategies.
Develop and implement communication and engagement strategies that drive focused execution, effective stakeholder alignment, and strong ongoing relationships with strategic customers.
Drive partnership with regional leadership, territory sales, CSMs/TSMs, and AOS teams to identify, evaluate, and prioritize expansion opportunities across complex accounts.
Support territory-based CSMs and TSMs in strengthening account execution and aligning technical solution positioning with customer business objectives and system lifecycle needs.
Drive cross-functional engagement across sales, products, services, and finance to support coordinated execution for complex accounts.
Anticipate customer challenges related to adoption, integration, and scalability of software solutions across oncology and adjacent supporting service lines.
Contribute to business cases for investment in new offerings, integrations, and market expansion.
Interpret healthcare trends, market pressures, and evolving customer adoption strategies to inform software positioning and account strategy.
Support business performance across assigned accounts by contributing to profitable growth and expansion.
Track adoption, expansion pipeline, and renewal health across key accounts in collaboration with CSMs.
Influence complex sales cycles and enterprise account strategy through effective collaboration and strong business acumen.
Requirements
Bachelor’s degree in business, Engineering, Computer Science, or related field (advanced degree preferred).
5+ years of experience in software sales, enterprise software, SaaS, or digital health, with a focus on large, complex accounts.
Proven ability to partner with consulting, customer success and technical sales teams to drive adoption and expansion.
Experience contributing to forecasts, account planning, and performance metrics in a matrixed environment.