Serve as the primary point of contact and provide day-to-day support to all business processes and transactions in Workday pertaining to the employee life cycle, including but not limited to onboarding, promotions, transfers and other related transactions.
Key point of triage for all Workday changes managed through the enhancement tracker
Use the Workday Community site to troubleshoot and identify ways to better utilize the system.
Assist with Workday adoption through training for managers and HR
Work with the People Operations team to ensure best practice data management principles are embedded within all processes.
Facilitate, support, and/or manage key HR programs that are aligned with business objectives working closely with key program owners including, but not limited to: compensation, performance, talent management, intern program, employee recognition, and training and development
Design, develop and/or deliver reports and dashboards that enable the team to monitor HR metrics and analyze workforce trends; Recommend solutions or alternate methods of reporting to better support the business needs.
Maintain general regulatory and legislative knowledge relating to HR policies and practices across the supported jurisdictions.
Participate in special projects as assigned.

Bachelor’s degree in Human Resources, Business Administration or equivalent work experience
A minimum of 4 years of directly related HR experience
Minimum of 2+ years experience Workday experience; knowledge of core HCM, time & absence, and onboarding/off-boarding modules are a plus
Proficiency with Microsoft Office Suite
Must be exceptionally detail oriented and client service focused
Exceptional organizational and process improvement skills
Fundamental understanding of various HR programs
Ability to handle sensitive and confidential information appropriately
Must be experienced in effectively managing complexities in workload and multiple levels of leadership
SHRM-CP or CIPD designation preferred

Senior HR Operations Analyst – Mid Shift

Key skills