Interview customer users to identify business problems and requirements of new software
Interview other Broadridge employees (and possibly third parties such as vendors, etc.) to obtain further insight into business problems
Analyze conflicting requirements from different users, prioritize them, and develop business-oriented software requirements
Liaise with the development team on the initiatives provided to you and lead the development priorities for your defined product areas
Document and present the results of the above processes in a form that is meaningful to customers and the development team
As the solution owner, monitor the SDLC progress to ensure smooth implementation from start to finish
Resolve any oversights or ambiguities in the original specification
Unit test all new system changes initiated by the development team
Review the finished product with customers and confirm that all business requirements have been met
Monitor production installation over time to ensure successful use of new software applications and features
Lead focus group and information sessions to ensure successful use of new applications and features
Present your products at internal information sessions
Provide problem solving for client reported issues with the application
Provide guidance to other business analysts and product team members
Participate/lead larger scale, more complex projects
Requirements
5+ years’ experience in the financial/brokerage industry with similar role in an agile environment
Experience with Cash Management / Money Movement domain supporting Wires, Checks and ACH processing required
Experience executing the development process with technical teams, internal partners and external vendors including writing business requirements / use cases / user stories, conducting user acceptance testing and communicating project status to project team.
Expertise in following a SDLC process and a continuous improvement advocate during a Software Development Lifecycle (SDLC) as well as project methodologies, including waterfall and Agile.
Testing skills including creating business test cases and building test plans
Seasoned at daily stand-up meetings, sprint planning sessions, backlog prioritization, user story preparation and demos.
Interpersonal skills including building consensus, negotiation and facilitation
Strong communication skills such as client interviewing, business writing, developing and delivering presentations
Training skills: development and delivery of training
Design Skills, data modeling, process modeling, knowledge of wireframes and prototyping
Proficiency in MS Office suite of applications: Word, Excel, PowerPoint, and Visio
Proficiency in JIRA, Confluence, flowchart applications
Knowledge of SQL would be beneficial
Bachelor’s degree in a related field (e.g., business, computer science, engineering)
All Colorado employees receive paid sick leave in compliance with the Colorado Healthy Families and Workplaces Act and other legally required benefits, as applicable.