Support the management of social accounts, acting as a day-to-day client contact alongside senior team members
Assist with planning and delivery of social retainers and campaign activity to agreed deadlines
Coordinate social content creation from brief through to production, publishing and community management
Ensure all content and copy align with brand guidelines, tone of voice and platform best practice
Work collaboratively with strategy, creative and media teams to support integrated social campaigns
Support measurement and reporting by helping track KPIs, benchmarks and campaign performance
Assist with budget tracking, campaign costs and invoicing under guidance from senior account leads
Build positive working relationships with clients and internal stakeholders across the dentsu network.

Experience in a social or account management role, ideally within a creative, social or integrated agency
Good working knowledge of major social platforms including LinkedIn, Instagram, Facebook, TikTok and X (Twitter)
Hands-on experience supporting social campaigns, content creation, community management and reporting
Familiarity with social media tools such as Brandwatch, Sprinklr, Falcon or Sprout Social is beneficial
Strong organisational skills and the ability to manage multiple workstreams
Confident communication skills with a proactive, collaborative approach
Interest in social trends and understanding how social supports wider brand and business objectives.

Social Media Manager

Key skills