Elicit, define and manage functional and non-functional requirements
Translate business needs into user stories, process models, and system level specifications
Create clear, structured documentation and artefacts that enable delivery teams
Facilitate workshops, refinements and co-design sessions with stakeholders, delivery teams and end users
Act as the bridge between stakeholders, designers, and engineering teams
Analyse and redesign end to end business processes
Identify opportunities for automation, optimisation and AI augmentation
Support solution configuration, testing and implementation
Lead collaborative sessions that drive shared understanding and decision making
Guide stakeholders through change, adoption and implementation
Work within Agile environments (Scrum, SAFe, Kanban) using tools such as Azure DevOps, Jira and Confluence
Occasionally step into Product Owner responsibilities where needed
Leverage AI tools (e.g. M365 Copilot) to enhance analysis, documentation and insight generation

Strong experience in Business Analysis within digital or technology environments
Proven ability to apply human centered design or design thinking approaches
Excellent facilitation, communication and stakeholder engagement skills
Experience in Agile delivery environments and tools
Familiarity with AI tools and applied use cases in business contexts
Experience using tools like M365 Copilot for productivity and analysis
Certifications such as IIBA, CBAP or PMI-PBA (or working towards)

Business Analysis Consultant

Key skills