Lead CAO business-owned initiatives (regulatory, process, and strategy) with client impact focus
Partner with the wider WME Business Change & Transformation team on enterprise technology projects, ensuring business representation and readiness standards compliance
Lead comprehensive change readiness planning and execution, including capability assessment, training coordination, and go-live change activities
Manage across multiple project workstreams; coordinate change activities and resolve dependencies and conflicts
Championing good project governance; Ensure projects adhere to the RBC governance model and all required artefacts are used
Measure success through KPIs, risk reduction, efficiency gains, and client experience improvements
Working with business and technical stakeholders and other areas of CAO to identify business impacts which will impact on delivery feasibility
Track Project Risks, Issues, Actions and Dependencies ensuring, all risks, actions and issues have resolution paths
Using methodologies, tools and documentation appropriate to the project or programme (such as using agile/ waterfall)
Working within the team to ensure solutions are appropriate
Supporting the implementation of solutions through communication with stakeholders, involvement in business testing, and participation in business and technical readiness activities

Proven track record leading adoption for transformation projects
Demonstrated success driving business value through adoption (benefits realisation, user adoption targets)
Experience in highly regulated environments
Experience mentoring and developing change practitioners
Expert-level adoption planning and change impact assessment
Strategic thinking; able to see beyond immediate project to broader business implications
Proficiency with Microsoft Office (Word, Excel, PowerPoint, Teams, SharePoint)
Experience with project management tooling RAID log management and risk tracking

A comprehensive Total Rewards Program including bonuses, flexible benefits and competitive compensation
Leaders who support your development through coaching and managing opportunities
Opportunities to work with the best in the field
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
A world-class training program in financial services.

Lead Change Manager

Key skills