You will be in contact with the client on a daily basis to support the smooth running of their advertising campaigns
Onboard new clients with a platform run-through based on what they need from the platform and how it can benefit them
Consult clients on strategic plans, recommend new technology & features, and give out best practices
Client Health Checks: you check on your client’s engagements regularly. You make sure they get the full maximum out of the platform to achieve their goals
You communicate with internal teams (creative design, development) and external partners (media owners, data & tech providers) to bring our platform and the clients using it to the next level
Identify and build strong relationships with clients and the industry network: media owners, data partners, and other ancillary relationships
Being the advocate of our platform and product

A degree in business, marketing or a similar field
You have at least 2 years of experience in a client facing role
You have a service-oriented attitude: the ability to build effective relationships with all sorts of partners
You are technology-first: keen to know the ins and outs of the digital media industry
You are proactive and you enjoy supporting the organization to deal with change and ambiguity in a healthy way
You are able to manage and prioritize tasks and projects
Fluency in German and English is a must
Understanding of digital advertising technology; programmatic, mobile, data, and attribution
Based in Hamburg and able to work from the office (hybrid)

Account Manager

About this role