Operations Assistant

Role Overview

• Assist with general administration across the business
• Coordinate calendars, meetings, and appointments
• Prepare documents, reports, and business correspondence
• Maintain organised filing systems and records
• Conduct basic research and administrative tasks as required
• Manage incoming calls and enquiries
• Update CRM systems and operational databases
• Liaise with suppliers and customers regarding routine matters
• Support onboarding administration and account setup activities
• Log, monitor, and track internal support requests
• Assist with user account and access management
• Maintain accurate data across internal systems

Requirements

• Minimum of 3 years’ experience in an administrative, operational, or similar support role
• Proficient in Microsoft Office (Word, Excel, Outlook, etc.)
• Familiarity with CRM systems or similar platforms is a strong advantage
• Sharp attention to detail, with a commitment to accuracy and high-quality work
• Highly organised, reliable, and skilled at managing time and responsibilities
• Confident working independently, juggling tasks, and meeting tight deadlines
• Tech-savvy and open to learning new tools, platforms, or ways of working
• Strong interpersonal skills and a team-focused mindset
• Excellent written and verbal communication in English, with solid grammar and spelling.

Benefits

• Health insurance
• Flexible work arrangements
• Professional development opportunities