Support the successful implementation of hardware and software solutions across multiple Quick Serve and Fast Casual restaurant and retail locations globally
Partner closely with Project Managers to coordinate project activities, track readiness and deliverables, communicate status updates, and ensure projects move forward on time and within scope
Collaborate with internal teams, customers, vendors, and subcontractors to manage multiple concurrent implementations, resolve issues, and support a high-quality customer experience

Strong understanding of project management methodologies, PMO standards, and documentation practices
Ability to manage multiple priorities and execute tasks effectively in a high-pressure environment
Experience communicating with internal teams, vendors, and customers to identify needs and evaluate solutions
Excellent written and verbal communication skills, including the ability to convey sensitive information tactfully
Proficiency with Microsoft Word, Excel, PowerPoint, and Project
Experience working in customer-facing environments (5+ years preferred)
Familiarity with order-to-cash processes, customer relationship management, and financial systems
Collaborative mindset with the ability to work effectively in cross-functional teams
Strong organizational, follow-through, and attention-to-detail skills

Project Administrator

Key skills